Which transportation company was the first to widely implement self-service kiosks for ticket purchases in North America, revolutionizing the industry's approach to customer service?

The transportation industry has increasingly adopted self-service technologies to enhance customer experience and operational efficiency. From ticketing to check-in processes, these technologies have transformed how passengers interact with transportation services. This trivia question focuses on a significant technological milestone in the transportation retail space that changed customer shopping habits and retail operations forever.

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