Which retail-inspired technology did Estonia pioneer in government use that revolutionized citizen participation in national elections?

Government agencies worldwide are embracing retail-inspired technologies to improve citizen services and engagement. From online voting platforms to digital town halls, the public sector is adopting consumer experience innovations from the retail world. Test your knowledge about how governments are using retail-inspired technologies and strategies to transform citizen interactions in the digital age.

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Blockchain-based voting
Internet voting (i-Voting)
AI-powered ballot counting
Biometric voter verification kiosks