Which government program was the first to implement a nationwide AI virtual assistant that could handle over 10,000 citizen inquiries per day across multiple departments?

Artificial intelligence is transforming how governments interact with citizens through digital services. As governments worldwide adopt AI-powered chatbots and virtual assistants to streamline constituent services, some have established more advanced programs than others. This trivia question tests your knowledge about which government initiative led the way in deploying comprehensive AI assistants for citizen services, setting standards that many other governments have since followed.

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Singapore's Gov.sg Virtual Assistant (2016)
Estonia's e-Estonia Digital Assistant (2018)
UK's GovChat Program (2017)
Australia's MyGov AI Helper (2019)