Which country first implemented a national digital identity system that allowed citizens to access over 1,200 government services through a single retail-inspired platform?

In recent years, governments worldwide have been implementing retail-inspired technologies to improve citizen services and operational efficiency. From digital identity systems to service delivery platforms, the public sector has increasingly adopted innovations from the retail sector. Test your knowledge about a groundbreaking government retail technology initiative that transformed public service delivery and influenced global e-governance standards.

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