Which government initiative was the first major federal program specifically designed to transform digital customer experience across all government agencies?

In the evolving landscape of government services, digital customer experience (CX) has become a critical focus area. Modern administrations are adopting private-sector CX strategies to better serve citizens. This poll tests your knowledge about significant government CX initiatives and how they've transformed public service delivery. How well do you understand the intersection of customer experience innovation and government service provision?

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

USA.gov Portal (2007)
Digital Government Strategy (2012)
U.S. Digital Service (2014)
21st Century Integrated Digital Experience Act (21st Century IDEA) (2018)