Which linguistic feature is MOST valuable for retail sentiment analysis when processing customer reviews?

Sentiment analysis has revolutionized how retailers understand customer feedback and improve their products and services. This linguistic technology helps brands decode the emotional content behind customer reviews, social media comments, and support interactions. Test your knowledge about how language analytics is transforming the retail landscape and giving businesses unprecedented insights into consumer attitudes and preferences.

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Contextual valence shifters (words like 'not' or 'but' that change sentiment direction)
Frequency of proper nouns (brand names, product names)
Average sentence length in customer feedback
Use of second-person pronouns (you, your) in reviews