Which major science company established the first consumer-focused innovation lab that used real-time customer feedback to develop laboratory equipment, resulting in the widely adopted 'SmartLab' technology platform?

Innovation labs are where science meets retail, creating breakthrough technologies and experiences. These specialized research centers combine scientific methodology with consumer insights to develop next-generation retail solutions. Test your knowledge about a groundbreaking science retail innovation lab that changed how we think about scientific product development and consumer engagement.

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Thermo Fisher Scientific, with their 'Customer Innovation Center' established in 2008
Merck, through their 'Science Experience Lab' launched in 2012
Agilent Technologies, with their 'Discovery Workshop' program started in 2010
Shimadzu, through their 'Laboratory Innovation Institute' founded in 2009