The way we shop today seems obvious - walking through aisles, selecting our own items, and bringing them to a checkout counter. But this 'self-service' model wasn't always the norm. For centuries, retail meant clerks fetching products from behind counters while customers waited. The revolutionary shift to self-service transformed commerce forever, creating the foundation for modern supermarkets, department stores, and eventually e-commerce. Test your knowledge about this pivotal moment in retail history!
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